I hope everyone is well, I am a newbie to the forum, a student in process engineering.

I have some confusions about a few problems that i always get marked down for in exams and courseworks, now i wish to seek help because i am afraid of asking my teacher over and over again.
After reading several notes dispatched by him i havn't got a clue how i answer it in the exam or even using hysys for that matter

Firstly; If using a Wegstein method in a simulation (or any other method) uses a convergence block,
in what ways can i improve the convergence if it has problems? (please see diagram)

Also whats a HYLITE compared to Hysys?..This always comes up in exams and i leave it out blank.
And my final question

If i have been a given a simple model using HYLITE, please see diagram.

If this model is fully and correctly specified . On running it everything appears to work properly and the simulator reports that the calculation has converged after 23 iterations. But on checking energy balances it is found that there is a significant in discrepancy. From validation tests, models and property data & simulator are known to be fully reliable. What is the likely cause of the problem, and what can i do to cure it?..
I would be ever so grateful if you can help me solve my problems. God bless you all.
Hana.