Pingue2008:
I don’t know who Xenoninc is or how they are connected to Spirex-Sarco. However, have you tried to contact Spirex-Sarco at:
Spirax Sarco Inc.
Northpoint Business Park
1150 Northpoint Blvd
Blythewood, SC 29016
Contact Details
Tel: (800) 575-0394
Fax:(803) 714-2222
And/or:
Telephone: (803) 714-2000
FAX (803) 714-2200 ???
I am assuming you are located in Alabama, as your profile denotes. Spirex-Sarco is a very serious corporation and they certainly are not going to tolerate their clients - or potential clients - to be having trouble in contacting them for information. In my opinion, they (Spirex-Sarco, and not a representative) are the ones to contact and the experts who can address and recommend the MOC for a Dowtherm A application - in conjunction with any recommendations that Dow Chemical themselves have to offer. If you are not getting any results out of the South Carolina head office, I would send a detailed FAX and/or a phone call to the Sarco-Spirex principle office in Cheltenham, United Kingdom:
Spirex-Sarco
Tel: +44 (0) 1242 521361
Fax: +44 (0) 1242 573342
The folks at Cheltenham will certainly see to it that there is someone from Spirex-Sarco parked at your front door the next day, ready to meet with you and discuss your application. Spirex will tell you if they have experience with Dowtherm A using their Pressure Powered Pumps; Dow Chemical will tell you their recommendations on the MOC that should be successful in Dowtherm A service. Between them both you should have your concerns resolved and also have technical support and backup from the recognized experts. See the attached.
DowTherm MOC.pdf 174.55KB
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